Our first step is always to start with a conversation. We want to get to know you, hear your story, listen to your expectations and see how we can support you best.
After that, we’ll dig into the specific details of how you want your images to look. What is your style and how can we help you achieve it? Whether you’ve got an established brand, or you want to develop something new together, we’re on board with your vision.
The first time we edit your photos we’ll ask you to provide a full photo session—if you’re primarily a wedding photographer send us a wedding shoot and if you’re most comfortable with families send us a family session—the first time we edit your photos we want to see what your ‘main’ shooting style looks like!
Once we have received your photos, we will select 30-50 images to edit and then we’ll work with you on revisions until we’re both confident in the final look of the images. Typically, the first time we edit your photos we give ourselves a window of a couple of weeks to make sure we can work with you to achieve the look you’re going for. Our goal is to provide you with the style of image you are looking for so we encourage you to provide as much feedback as possible, this helps us do our best work!
During this process, you’ll work with our production manager and your personal editor. Their understanding of who you are, how you communicate and what you like to see in your images will be key to ensuring the same results, again and again.
In our editing process, we mainly work in Adobe Lightroom, but we are happy to work with Alien Skin Exposure, Photoshop, Camera Raw… Whatever it takes to help you achieve the look you are going for.
You meet us, and we meet you! Every good partnership starts with learning and listening first!
Test it Out
Teach us how you shoot and edit. We’ll go back and forth until we get it right.
Submit a Session
It’s just the beginning of our partnership together so give us lots of feedback from you.
Spend less time editing, more time shooting and hanging out with your family and friends!
This includes color, exposure and contrast corrections, as well as cropping, lens corrections, straightening, highlight and shadow recovery.
We use any presets that you’ve developed as a base, and regularly work with VSCO and Replichrome presets. If you’re not sure what you want, we’re happy to work with you in finding a preset that is the best fit.
If you’re shooting with multiple cameras, it’s easy to get the syncing out of order. This can be a pain when you’re trying to sort through your workflow, and can slow you down at every step in the process.
We’ll sync all of your cameras together, and categorize every section of the wedding into folders for easy uploading to your online proofing gallery. Each of these services can be ordered individually, and are priced by session.
We’ll go through all of your images and select the best ones. Our editors go through every job in detail to understand the story of the day and make sure that everything is well represented.
We keep at least one shot of each family formal grouping and work to get your specific preferences and method of culling before we start.
Waiting for your images to export to JPEG, then upload to your gallery can slow down your computer, and seem like such a tedious step in your workflow.
Let us do it for you! Just let us know your login information, and once we finalize your JPEG files, we’ll upload it for you.
Do you edit more than just wedding images?
Absolutely. We can edit any type of session, portraits, real estate, headshots, engagements, boudoir, etc.
What presets do you work with?
All of them! Our photographers are all unique in their editing style so we have experience working with many. Some common preset companies we work with include: VSCO, Mastin, Red Leaf, Tribe, Replichome, and custom presets.
What if I’m unhappy with the work?
We guarantee free revisions with in 1-2 business days of the request. We always want to know how we can do better, so give your personal editor any notes you have and we’ll make be sure to make the adjustments!
What adjustments do you make on the images?
Typically the settings we adjust are:
- White Balance
- Exposure Corrections
- Black-point Corrections
- Contrast Adjustments
- Highlight/Shadow Recovery
On request, we’re happy to adjust anything else you need. This can include:
- Lens Corrections
- Noise Reduction
- Percentage of Black & White Conversions
- Specific Color adjustment
What if I do all my editing in Photoshop?
We do all of our basic editing in Lightroom. If you’re comfortable with that, we’ll replicate your editing in Lightroom.
What is advanced editing?
Anything above our basic editing is considered an advanced edit. This includes any burning, dodging, filters, etc. If you’re interested in this, email email@example.com for pricing information.
I take my images into Alien Skin after I’m finished in Lightroom, can you do this for me?
We sure can. We have experience in Alien Skin, Photoshop, Exposure and Camera Raw; we would be happy to do this for you.
Can I try you out before I place an order?
Always! We never start working on actual sessions until we’ve gone through a trial edit. We’ll edit 30-50 images for you and go back and forth until we feel confident and finalize a style profile for you.
How does culling (image selection) work?
Throughout the image selection process, we’ll take all of the images from your session, examine each image for sharpness, composition, facial expressions, and then choose the best ones according to your preferences. Once we’re done, we’ll send back XMPs with the selected files marked with 5 stars.
What if I have changes?
No problem. Just let us know within 7 business days of receiving your files, and we’ll be happy to keep tweaking the images until they’re perfect for you.
How do you send my files back?
For all Small DNG orders, we send back XMP files. If you’re sending over Smart Previews, we’ll send you back the Lightroom Catalogs for your version of Lightroom.
What’s the turnaround time?
Our standard turnaround time is 7-9 business days. In addition, we add 1 business day per order if you’re submitting multiple orders at once.
What if you don’t match my style?
Every photographer is different. That’s one of the things that makes you unique as a photographer! It’s also the reason we always do a trial edit to ensure that your style stays consistent when you work with us. We aim to get it right the first time, but we’re happy to do revisions if something isn’t quite right.
I don’t have a preset that I love, can you make one for me?
This is our favourite thing to do! We love working with you to develop your style. We offer a style development service that gives you a custom colour and black and white preset. If this interests you shoot us an email.
I don’t want to give you my preset.
We get it. You’ve worked hard to develop your style. For any company preset that you use we do need to verify that you actually own it for copyright laws, so you’ll need to send it to us. Trust us, your presets are safe and will never be used or given to another photographer.